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US Support
800-ELITEDP (800-354-8337)
US Business Hours
6:00AM - 5:30PM (Pacific Time) Monday - Friday
Elite Upgrade Support:
(323) 642-5654 or elite-upgrades@thomson.com
UK Support
0800-0151631 within UK
or +44 207 369 7470 outside UK
UK Business Hours
8:00AM - 6:00PM (GMT) Monday - Friday
UK Support E-mail
tesupport@thomson.com
UK Upgrade Support E-mail
elite.consulting@thomsonreuters.com
Australia: 1800 118053
Hong Kong: 30021289
Singapore: 1800 8232196
Malaysia: 1800 884612
Philippines: 1800 14410157
Support Holiday Schedule by Region
United States
| 2008 US Support Holidays |
January 1 |
New Year's Day |
January 21 |
Martin Luther King Day |
February 18 |
Presidents Day |
May 26 |
Memorial Day |
July 4 |
Independence Day |
September 1 |
Labor Day |
November 27 |
Thanksgiving Day |
November 28 |
Day after Thanksgiving |
December 25 |
Christmas Day |
December 26 |
Day after Christmas |
Europe
| 2007 European Support Holidays |
January 1 |
New Year’s Day |
March 21 |
Good Friday |
March 24 |
Easter Monday |
May 5 |
May Day Holiday |
May 26 |
Spring Bank Holiday |
August 25 |
Summer Bank Holiday |
December 25 |
Christmas Day |
December 26 |
Boxing Day |
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Canada
After hours support will be available to Canadian-based Thomson Elite clients during non-Canadian holidays.
| 2008 Canadian Support Holidays |
January 1 |
New Year’s Day |
February 18 |
Family Day |
March 21 |
Good Friday |
May 19 |
Victoria Day |
July 1 |
Canada Day |
August 4 |
Civic Holiday |
September 1 |
Labour Day |
October 13 |
Thanksgiving |
December 25 |
Christmas Day |
December 26 |
Boxing Day |
Asia Pacific
Asia Pacific clients, please contact your local support team for clarification of holiday hours.
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